Product is excellent. I had difficulty reordering the checks. Not as easy as it should be, in my opinion. Finally had to call to get it done. Will reorder again when needed. Thanks.
Service was good as always, however the checks were slightly off. When I print anything from this batch the printing overlaps with the lines on the checks. The banks are cashing them, but some of them are really bad where the printing ends up with the line straight through the middle. I have 4 other accounts with the same checks and this doesn't happen. You can see where the cut at the top of the check is slightly off compared to the rest.
We've been purchasing these checks for years. Recent updates to their designs (which we don't care for) resulted in the misalignment in the return address area. Our company name and top half of our street address are too high and don't show through the window. To get the original design I was directed to order our checks 'exactly as before', but they aren't. I have too many envelopes to just toss them aside.
We have ordered several times, it is simple, quick and easy and they arrive in a timely manner.
The customer service is second to none! I made a mistake and my 2,000 checks were printed incorrectly. I was so upset. Seriously crushed. I sent an email asking for help so I could make sure I got them right when I ordered them over again. Ashley helped me every step of the way. She did the lay out for me and made sure it was right. I then asked if they might find it in their hearts to help me out with a discount on my re-print since I've been a customer for many years. She said not to worry they had already sent them to re-print at no charge! I was so relieved I can't tell you. As a small business owner, every penny counts and I printed 2,000 checks to save myself money and then messed them up! Thank you so much Ashley and Check Depot for making a horribly stressful situation so much better. I'll never buy my checks anywhere else!