FAQs

We've made ordering as straightforward as possible! Just follow our step-by-step sections, fill in your details (similar to a paper order form), and click "add to cart." Ready to check out? You'll need to log in or create a new account with your email address - it takes less than a minute, and helps us keep your information secure.

Simply log into your account and you'll find all your previous orders ready to go. (Note: Orders from before August 2019 aren't in our digital system, but don't worry - just place a new order or give our friendly team a call for help.)

If you've placed your order within the last 8 hours (excluding rush orders), we can usually help! Just reach out to our team through our contact form right away. For your security, we need all changes in writing via email or fax.

After 8 hours (excluding weekends & holidays), your order may already be in production. While we'll do our best to help, changes at this stage might involve additional costs. Give us a call at 1-800-625-8117, and we'll see what we can do.

We believe in transparent pricing - that's why we show you real UPS rates in real-time. Your shipping cost is calculated based on your order's weight and your location from our Tennessee facility. No hidden fees, no surprises - just honest shipping rates.

• Same Day Guaranteed Printing: Orders placed before 12:00 PM CT (Monday-Friday) ship the same day for just $25
• Emergency After-Hours Rush: Available for $75 (call us first to confirm availability)
• Express Overnight Split Shipping: We'll ship 25 checks overnight and the rest ground - a smart way to save while getting what you need fast ($45)

Most orders placed before 4:00 PM EST ship within 24 hours (excluding weekends & holidays). Orders after 3:01 PM EST ship within 48 hours. Here's what to expect:

• Regular business checks & supplies: Usually next day
• Blank stock, envelopes, stamps: Next business day
• One-Write Systems & Manual checks: 4-5 business days
• Shipping time: Varies by your distance from Tennessee

We make it easy to pay your way:

All major credit cards (Visa, MasterCard, Discover, American Express)

PayPal

Business checks or money orders (add 5 days for processing)

Sorry, we can't accept COD orders, but we've got plenty of other options to help you save!

We love this question! Here's how we keep our prices up to 75% lower than competitors while maintaining premium quality:

1. We run a lean operation - no fancy catalogs or expensive marketing
2. We're the manufacturer - no middleman markup
3. Our ordering system is automated - fewer errors, lower costs
4. We buy materials in bulk - and pass those savings to you

Plus, we back it all with our Low Price Guarantee: Find a lower price anywhere? We'll beat it by 10%!

Quality meets security in every check we print. Our premium security features include:

• ODT (Optical Deterrent Technology) - makes "VOID" appear on copies
• Chemical-reactive paper
• Fluorescent security fibers
• Microprinting & warning borders
• Security screen backer
• Both artificial and true watermarks

All this protection, still at the lowest prices - guaranteed!

Getting started takes just moments - simply sign up with your email address. Need to change your email? You'll need to create a new account (it's for your security). Everything else can be updated right from your account dashboard.

No worries! Click "Forgot My Password" on the login page and we'll send you reset instructions right away.

Absolutely! Send us your logo and our graphic designers will format it perfectly for your checks. A few things to know:

• All logos print in black ink
• For best results, send original artwork (not web images or scans)
• We accept PNG, EPS, Adobe PhotoShop, CorelDraw (v10 and lower), TIF, or BMP files
• Email your logo to artwork@checkdepot.net with your order number in the subject line

Quality tip: What you send is what you get! For the sharpest results, send us your original artwork file rather than copies or web versions.

Since 1994, we've been helping businesses save money without compromising on quality. Here's what sets us apart:

• 98% of customers say we meet or exceed expectations
• 98% of orders ship on time
• Industry-leading security features
• US-based manufacturing & support
• Real human customer service
• Guaranteed lowest prices

We're proud to say we've been keeping costs low and quality high since 1994, and we plan to keep serving value-conscious customers like you for many years to come.

Our customer service team is ready to help! Reach out through our contact form or call 1-800-625-8117 (Monday-Friday, 8:45 AM - 5:00 PM CT). For the fastest service, please include:

• Your order number (if you have one)
• Any relevant details about your question
• The email address linked to your account